This tutorial will teach you how to resolve the InDesign Authorization Error, as well as how to avoid it in the future.
SignAgent Pro™ sends an authorization code from FileMaker to InDesign whenever you try to activate a script; this error means that InDesign is not receiving that authorization.
There a few possible reasons for this:
1. SignAgentPro-3.fmp12 is not open
SignAgent Pro™ requires for both files to be open in order to use the scripts, including Edit and Sync.
To resolve this, open the SignAgentPro-3.fmp12 file that is related to your InDesign file (ie. in the same folder) and try again
2. SignAgentPro-3.fmp12 has been open for a really long time.
If you have had your SignAgentPro-3.fmp12 file open for a significant period of time, the authorization code will expire and InDesign will no longer be able to use scripts.
This length of time varies from machine to machine, but it's usually 24 hours.
To resolve this, close down the SignAgentPro-3.fmp12 file, reopen the SignAgentPro-3.fmp12 file and try again
3. Permissions Issues
If you don't have full administrative privileges on your computer, you may need to get IT to allow Full Read & Write Permissions for the SignAgent Pro™ folder and all enclosed files and folders.
After this is done, close down both the InDesign file and the FileMaker file, re-open them, and try again.