Some newer versions of FileMaker Pro are not compatible with SignAgent Pro™, so if you don't yet have a compatible version of FileMaker Pro, you will need to Purchase FileMaker Pro 16 and then request a downgrade to FileMaker Pro 14.
Here are instructions on how to do that:
1. Purchase FileMaker Pro 16 via https://store.filemaker.com/individuals
*Note: Do NOT choose to buy one get one
2. Request downgrade from FileMaker: Email email@example.com.
They will want to know the invoice number from the purchase of FileMaker Pro 16 and the reason “Incompatibility with current solution.”
You can learn more about the downgrade process here: FileMaker Pro 16 and downgrades
FileMaker Pro 14.0.5 is the latest compatible version. If you're unsure if your version of FileMaker Pro is compatible, check out this article here: FileMaker Pro Compatibility